Manager IT Web & Package

This is a permanent position, not open for freelancers.

The Manager IT Web & Packages contributes to the success of our lines of business by organising and following up the delivery of the IT component of projects, with a mixed internal and external team, in line with our Belgium’s general IT strategy. He also maintains a constructive relationship with the corresponding operational and strategic (change) business services.

Your responsibilities

As Manager IT, your responsibilities will include :

• Supervising the life cycle of applications (introduction of new technology, maintaining and phasing out old ones) and components under the responsibility of your department, ensuring maintainability and operations on the long term.
• Managing the delivery of new applications and changes to existing ones over a diversified project portfolio (change projects, business as usual projects), ensuring that each project is conducted from A to Z by your team in full agreement with the applicable project governance.
• Ensuring that IT operations (jobs, incident management, etc.) for your applications are correctly carried out, striving for stability in production.
• Managing a team of internal collaborators. You will maintain and increase motivation and knowledge within the team in the interests of long-term service.
• Contributing to the continuous improvement of IT processes.
• Being permanent contact with the operational and strategic business teams using the applications / components under your responsibility. Together with the business managers, you will identify points for improvement, contribute to project roadmaps, and collect feedback on the perceived quality of the IT service provided.
• Contributing to the IT department risk management by identifying, monitoring and mitigating these risks on a continuous basis.

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