Vacature Business analist

As part of the shift to a mobile-first experience, the company is accelerating the launch of a fully app-based onboarding process.

You'll join the OPPA team, which focuses on everything related to turning prospects into customers, keeping customer data accurate, and ensuring secure and seamless access to the platform.

The OPPA team also supports internal operations teams by maintaining tools that help coordinate tasks across departments, making them more efficient and better aligned.

The company uses the Scrum framework — an agile way of working — so you'll be part of a collaborative, cross-functional team focused on continuous delivery and improvement.

As a Business Analyst, you'll help design, document, and improve how customer onboarding and data processes work — both for end-users and internal teams.

Creating or contributing to user manuals, guides, and training materials