IT Project Manager

The IT Project Manager is a key stakeholder in project coordination concerning all IT-related matters within the company. This individual will collaborate with internal business stakeholders and external support partners to ensure smooth day-to-day operations. The role requires a business-focused expert who can advocate for user needs and take the necessary actions for planning and support.

Key responsibilities:

Business System Support:

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  Act as a super-user and system expert for SAP (ERP), specifically for the S4Hana and Coupa modules (with 80% of the projects being finance-related).
• Understand the architecture and process flows of ERP, Process Control, and related manufacturing systems
• Monitor system health and stability.
• Troubleshoot and address system issues, outages, and functional needs, engaging support partners as needed
• Support business users as a subject matter expert on existing and proposed system functionality
• Act as program manager and project stakeholder for system upgrades and enhancements

End User Support:

• Act as the first responder for user desktop issues (hardware and software), engaging the help desk and support partners as needed.
• Facilitate requests for purchases.
• Observe and anticipate user needs, and make appropriate recommendations for improvement.

Infrastructure, Process and Policy:

• Assist users in understanding IT Policy, Process, and Systems.
• Support business leadership in strategic planning and project oversight.
• Coordinate site activities for upgrades and system maintenance.
• Make recommendations for enhancements that will improve system function, capabilities, and stability.

• Bachelor's or Master's degree in IT or engineering field.
• Proven ability to work across functional and regional boundaries, challenge status quo, and handle multiple projects simultaneously while delivering on time and on budget.
• Fluent in English with excellent communication and change management skills.
• 3-8 years' experience in IT role in a global company.
• Mixed skills should include configuration and expertise in SAP Coupa and S4Hana.

They are offering a permanent position in an ambitious international company with an attractive salary and divers' extra-legal benefits (i.e. bonus, company car, 32 vacation days per year, health insurance, pension plan, meal vouchers, mobile phone with subscription, laptop and home office 2 days/week)