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Telenet
Tech Lead - B2B Digital Customer Interaction PlatformTelenet • Mechelen, Belgium
Tech Lead - B2B Digital Customer Interaction Platform

Tech Lead - B2B Digital Customer Interaction Platform

Telenet • Mechelen, Belgium
19 dagen geleden
Functieomschrijving

At Telenet Business, we make it easy for companies and organizations to manage their products, services, and customer interactions through seamless digital experiences. As part of the B2B Digital Customer Interaction Platform Team within the BEAT (Business Excellence Acceleration & Transformation) Tribe, you will help shape and deliver the digital roadmap for our B2B customers. Our team owns the platforms that power customer and employee interactions, ensuring they remain reliable, scalable, secure, and ready for the future. As Tech Lead, you will play a key role in defining the technical direction of these platforms while guiding teams toward quality and sustainable solutions.

Your role as Tech Lead
As the tech Lead, you combine hands-on expertise with strategic thinking to help us deliver the best digital experiences for our customers.

  • Define and drive the technical roadmap for the Digital Customer Interaction Platform.
  • Translate business challenges into scalable, sustainable, and future-proof technology solutions.
  • Guide development teams on architecture, technical design, and engineering best practices.
  • Promote code quality, automation, CI/CD, and the reduction of technical debt.
  • Work closely with Product Owners, Business Analysts, Architects, and technology partners.
  • Evaluate and challenge technical proposals to ensure the best balance between business value, quality, and maintainability.
  • Foster technical excellence by sharing knowledge, coaching developers, and encouraging innovation.

Your profile as Tech Lead
You are a senior technology professional who enjoys solving challenges and helping teams succeed.

  • You have at least 8 years of experience in software development, including several years in a senior or lead role.
  • You have strong hands-on expertise in Java and Angular, and can guide teams in designing and delivering modern cloud-native applications.
  • You are comfortable working across the full stack and have experience designing scalable and maintainable solutions, leveraging practices such as Domain-Driven Design (DDD), Hexagonal Architecture, and Micro-Frontend architectures.
  • You have a strong understanding of software design patterns, clean coding principles, CI/CD practices, API design, and complex integration landscapes.
  • You can translate complex technical topics into clear recommendations and effectively communicate them to both technical and business stakeholders.
  • You are passionate about innovation, continuous improvement, and delivering customer value through technology.

Our offer to you
At Telenet group, you get more than just an attractive gross salary. We strongly believe in results and ownership: we expect commitment and impact, and we’ll give you the trust and freedom you need to make a difference. What you achieve truly matters.

In addition to a thirteenth-month salary and holiday pay, you can count on an extensive package of extra benefits that supports you in your daily life as well as at work.

An overview of our benefits:

  • Mobility budget: compose your own mobility plan, you can opt fora company car or alternative mobility solutions
  • Meal vouchers and eco vouchers
  • Telework allowance or net expense allowance
  • Mobile phone, mobile subscription and laptop
  • Employee discount on your home internet, digital TV, and mobile subscriptions
  • Collective bonus and individual bonus (aligned with your performance)
  • A comprehensive flexible benefits plan with a wide range of options: from financial benefits and additional time off to a bicycle lease, supplemental ambulatory insurance for you and your family, and IT or office equipment
  • Hospitalization insurance (including an ambulatory plan) and group insurance
  • 20 days of paid leave and 12 compensatory days off

We value your ongoing development, investing in growth via our internal learning platform, coaching, and on-the-job training. You will have opportunities to keep learning and further strengthen yourself in your role.

We also prefer working closely together. We believe strong teams form by frequent interactions and quick transitions. To facilitate a smooth onboarding and rapid integration for new employees, we expect you to be present in the office at least three days a week during the first six months. On other days, you can work remotely from home.

What happens after you apply?
Do you see a match with our position? Then we look forward to receiving your application. We always get back to you. When there’s a match, we will reach out to you to get acquainted and explain the next steps in our selection process.

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Tech Lead - B2B Digital Customer Interaction Platform • Mechelen, Belgium

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