Customer Support Analyst
Services / Business Support Rue de Ramillies 1, 1367 Grand-Rosière (Farm 3), Belgique
Personnalisez votre
package salarial
As a Customer Support Analyst, with a positive attitude and dynamism you will provide support and help to our existing and potential customers.
About the job
As a Customer Support Analyst, you will provide support to our existing and potential customers, as well as to our colleagues. Our goal is to ensure customer satisfaction by solving issues efficiently and delivering high-quality service.
Your mission will be to assist users of our software by investigating their requests and providing them with accurate, helpful answers. Requests may come through our ticketing system, live chat, or phone. You will need to analyse the issue, troubleshoot where possible, and escalate to our Developers when required.
You will also work closely with internal teams such as Business Analysts, Sales, and Developers to ensure smooth collaboration and continuous improvement of the customer experience.
You'll never get bored!
Responsibilities
About you
At Odoo, we value your skills more than your resume.
Here's what we expect from you:
Must have
Nice to have
Technical knowledge (XML, Python, JS)
Marina & Louis explain
(totally worth it!).
What's great in the job?
Get ready for some serious responsibilities and the freedom to shine in a rapidly evolving company. You'll be part of an awesome team in a friendly and open work culture.
Expect diversity in your projects, giving you a chance to dive into various business industries and broaden your horizons. And here's the cherry on top: you'll get two weeks of intensive functional training, culminating in a shiny certification.
Must read!
Recruitment process
01
Application screening
We will review your application and your portfolio to ensure your profile aligns with what we're seeking.
02
Phone call with a recruiter
This is your chance to spill the beans on your motivations and throw any burning questions our way.
03
Functional interview
Now it gets real. Meet two members of the team in person, and lets see if your business rhythm matches ours.
04
Get an offer
Drumroll, please! If you've conquered all the stages, it's time for the grand finale: an offer to join our team of problem-solvers.
What we offer
Full-time CDI
A 38 hours/week contract including 2 days of home-working per week and flexible hours.
Peaceful work environment
Located in a renovated farm in the countryside. No open space, cosy offices, a game room, and a lunch room.
Flexible salary package
Car, fuel card, up to 35 days off per year, meal vouchers, eco-cheques, hospital insurance, representation fees to cover all your expenses, and much more!
Training
12 days/year, including 6 of your choice, for personal development.
Exchange program
After 2 years of experience, apply to a similar position in a subsidiary of Odoo.
Chef cooking delicious lunch
Lunch meals every day at the office, as well as free coffee and fruits from local producers. Because well-fed developers are happy developers.
Avec Odoo, vous pouvez personnaliser votre package salarial.
Customer Support Analyst - Relocation package possible • Genk, BE
Fondée en 1968, l'entreprise JOSKIN est devenue au fil des années l’un des principaux fabricants mondiaux de machines agricoles destinées à l’épandage et au transport.Ce succès impressionnant est é... Laat meer zien
Dans le cadre de notre développement, nous sommes à la recherche d’un(e) Collection Specialist.Imagine le Booking de la construction, mais en mieux! En parallèle, nous offrons aux professionnels un... Laat meer zien
Over Buildwise Als sterk, dynamisch en groeiend onderzoeks- en innovatiecentrum zijn wij steeds op zoek naar nieuwe collega’s die graag willen meewerken aan de toekomst! Europa moet klimaatneutraa... Laat meer zien
De Customer Care Officer is het aanspreekpunt binnen het bedrijf voor de klanten en is verantwoordelijk voor het onderhouden van de relatie met die klanten.De Customer Care Officer streeft ernaar d... Laat meer zien
Relocate to Greece This Summer — and Work Remotely!.This role offers an international working environment along with full relocation support for candidates moving from.Imagine starting your day wit... Laat meer zien
Customer Support Representative.We are seeking a Customer Support Representative for our client's project in Lisbon, Portugal.In this role, you will provide empathetic and accurate customer support... Laat meer zien
JUNIOR) Customer Care Officer (Ref.Bouw mee aan de toekomst van een internationale marktleider.Ben jij een communicatieve organisator die energie haalt uit klantencontact, planning en het vinden va... Laat meer zien
European engineering consultancy active across various industrial sectors such as large infrastructure works, process industries (life science, food & beverage, chemistry), energy, and transport.Pr... Laat meer zien
Multilingual Jobs in Lisbon | Customer Support & Content Moderation.Our international clients in Lisbon are looking for multilingual candidates to join their customer service and content modera... Laat meer zien
Video Content Moderator (French) | Lisbon, Portugal.French (C1+) & English (B1+).Join a global social media project as a.You will review user-generated content to ensure it complies with commun... Laat meer zien
Envie d’une nouvelle carriair, de nouveaux challenges, de nouveaux collègues, d’une nouvelle routine ?.Safran Aero Boosters recherche un·e.Engineering Delivery Manager spécialisé en automation et i... Laat meer zien
Nexeo is currently looking for a KYC Analyst for one of the leading banks in Belgium.Do you have the following skills, experience and drive to succeed in this role Find out below.Nexeo Belgium is a... Laat meer zien
Experienced SAP Consultant – End-to-End Transformations.At delaware, SAP is not just about systems.It's about making businesses work smarter.You'll work on transformation projects where business an... Laat meer zien
Digital transformation and IoT solutions.Project management and process optimization.As specialists in electronics, development, and embedded systems design, we operate from sensor to cloud.Human-s... Laat meer zien
Sales Effectiveness Analyst (Excellence) | 40 hrs/week We are looking for a proactive and analytical CRM & Salesforce Analyst to support the day-to-day operations of our Veeva CRM system — and Sal... Laat meer zien
Vulcain Engineering Belgium is looking for a QC Specialist to join its team.ABOUT THE POSITION: - Support GMP activities in the laboratory such as - Change control creation and follow up - Actions... Laat meer zien
IT Business Analyst – Industry & Digitalisation.For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.PEPPS Engineering conçoit des solut... Laat meer zien
Ingestic est à la recherche de : Business Analyst Medior Tu es motivé à t'engager dans la transition énergétique par des actions concrètes au cœur des systèmes d'information des acteurs du monde de... Laat meer zien
Vulcain Engineering Belgium is looking for a Downstream Process Engineer to join its consulting team.ABOUT THE POSITION: - Process Development: Customer's SPOC for the Design of the required equip... Laat meer zien
Vulcain Engineering Belgium is looking for a Deviation Specialist to join its team.Do you have the skills to fill this role Read the complete details below, and make your application today.As a Dev... Laat meer zien
