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Patrique Mercier Recruitment By Nellie
French Speaking Airline Customer Service AgentPatrique Mercier Recruitment By Nellie • BE
French Speaking Airline Customer Service Agent

French Speaking Airline Customer Service Agent

Patrique Mercier Recruitment By Nellie • BE
30+ dagen geleden
Vacaturetype
  • Op afstand
  • Quick Apply
Functieomschrijving

Patrique Mercier Recruitment FR is pleased to offer an incredible opportunity for a French Speaking Airline Customer Service Agent. This position is tailored for individuals who are passionate about travel and dedicated to providing exceptional assistance to French-speaking passengers with their airline-related inquiries.


Responsibilities

  • Provide outstanding customer support to French-speaking clients via phone, email, and chat.
  • Assist passengers with inquiries regarding flight bookings, cancellations, and modifications.
  • Effectively handle and resolve customer complaints and issues professionally.
  • Stay knowledgeable about the airline's services, policies, and updates to deliver accurate information.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with colleagues and other teams to ensure a seamless customer experience.
  • Participate in continuous training initiatives to enhance skills and service quality.

Requirements

  • Fluency in French and English, with excellent verbal and written communication skills.
  • Prior experience in customer service, preferably in the airline or tourism industry.
  • Strong interpersonal skills and a customer-centric approach to service.
  • Ability to perform well in a fast-paced environment and manage multiple tasks effectively.
  • Proficiency in customer service software and Microsoft Office applications.
  • Detail-oriented mindset with excellent organizational abilities.
  • A passion for travel and a commitment to ensuring positive customer experiences.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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French Speaking Airline Customer Service Agent • BE

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