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Patrique Mercier Recruitment By Nellie
French Speaking Live Chat Gaming AdvisorPatrique Mercier Recruitment By Nellie • BE
French Speaking Live Chat Gaming Advisor

French Speaking Live Chat Gaming Advisor

Patrique Mercier Recruitment By Nellie • BE
30+ dagen geleden
Vacaturetype
  • Op afstand
  • Quick Apply
Functieomschrijving

Patrique Mercier Recruitment FR is thrilled to announce an opening for a French Speaking Live Chat Gaming Advisor. This exciting role is ideal for individuals who are passionate about gaming and thrive on providing exemplary customer support in a lively and interactive chat environment.


Responsibilities

  • Engage with French-speaking customers through live chat, delivering prompt and professional assistance.
  • Address inquiries related to gaming accounts, promotions, and gameplay issues effectively and efficiently.
  • Inform customers about new game releases, features, and ongoing promotions.
  • Accurately log customer interactions in the CRM system for follow-up and record-keeping.
  • Collaborate with team members to enhance customer service experiences and overall satisfaction.
  • Gather and relay customer feedback to contribute to service improvement initiatives.
  • Stay updated on the latest gaming trends and company offerings to provide informed support.

Requirements

  • Fluency in French and English, both written and spoken.
  • Experience in customer service or support roles within the gaming industry is a plus.
  • A strong enthusiasm for online gaming and familiarization with various gaming platforms.
  • Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
  • Proficiency in using live chat software and familiarity with CRM systems.
  • Strong problem-solving skills and the ability to work effectively in a fast-paced environment.
  • Flexibility to work shifts, including evenings and weekends as required.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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French Speaking Live Chat Gaming Advisor • BE

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