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Patrique Mercier Recruitment By Nellie
French Speaking Customer Loyalty AdvisorPatrique Mercier Recruitment By Nellie • BE
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French Speaking Customer Loyalty Advisor

French Speaking Customer Loyalty Advisor

Patrique Mercier Recruitment By Nellie • BE
30+ dagen geleden
Vacaturetype
  • Op afstand
  • Quick Apply
Functieomschrijving

Patrique Mercier Recruitment FR is thrilled to offer an exceptional opportunity for a French Speaking Customer Loyalty Advisor. This role is ideal for those who are passionate about serving customers and are eager to enhance customer loyalty through high-quality support and engagement.


Responsibilities

  • Provide outstanding support to French-speaking customers, focusing on building and maintaining strong customer relationships.
  • Handle inquiries related to accounts, products, and loyalty programs with professionalism and attentiveness.
  • Engage proactively with customers to provide updates, resolve issues, and solicit feedback to improve service quality.
  • Promote loyalty initiatives and effectively communicate the benefits to encourage ongoing customer engagement.
  • Collaborate with cross-functional teams to ensure a seamless customer experience and timely resolution of issues.
  • Analyze customer feedback and loyalty metrics to recommend enhancements in service delivery and customer satisfaction.
  • Maintain detailed records of customer interactions and insights within the CRM system for future reference.

Requirements

  • Fluency in French and English, both written and spoken.
  • Experience in customer service or customer loyalty roles, ideally in retail or service-focused environments.
  • Exceptional communication and interpersonal skills with a strong commitment to customer satisfaction.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.
  • Analytical capabilities with a proactive approach to problem-solving and customer engagement.
  • Ability to work effectively in a team setting and adapt to diverse customer needs.
  • Flexibility to work hours, including evenings and weekends as necessary.

Benefits

  1. Competitive Monthly Salary
  2. Monthly Performance Bonus
  3. Fully Paid Training
  4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
  5. Health Insurance
  6. Private Health Insurance
  7. 2 Extra Salaries Per Year
  8. And Much More...
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French Speaking Customer Loyalty Advisor • BE

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