Talent.com
Advanzia Bank
Customer Service Trainee – German speakerAdvanzia Bank • Virton, BE
Customer Service Trainee – German speaker

Customer Service Trainee – German speaker

Advanzia Bank • Virton, BE
2 dagen geleden
Functieomschrijving

Kickstart your career in our Customer Service Department!


Are you eager to get hands-on experience at an unconventional digital bank in the heart of Luxembourg? This is your chance!


As a trainee in the Customer Service team, you will support the Complaint Management team and of get involved in a variety of activities that will help you develop a solid foundation in customer service operations, service quality and process optimisation.


This opportunity is a full-time internship for up to 6 months. A student visa or authorisation to work in Luxembourg is required. We welcome students who are currently enrolled at a university or who have completed their school or Bachelor's degree within the past 12 months.


About the job - Your responsibilities


  • Process customer requests – Ensure timely and accurate handling of incoming customer requests.
  • Support daily operations – Assist with credit card back-office tasks and help managing routine administrative workflows.
  • Engage with customers – Respond to customer queries across various channels with a service-minded and professional approach.
  • Contribute to daily activities – Collaborate with colleagues to support smooth day-to-day operations.
  • Assist on internal projects – Take part in team initiatives, such as process improvements or testing activities, as needed.


About you - Your background, skills and personality


  • Fresh grad, student or degree in hand? You either are enrolled or recently graduated with a bachelor's or master's degree in business management, economics or in a similar field.
  • Tech-savvy & adaptable – You have a good command of Word, Excel and PowerPoint, and you learn new programs quickly.
  • Customer-focused – You understand customer needs.
  • Strong communicator – You have solid written and verbal communication skills in German, enabling you to interact clearly and effectively.
  • Team spirit – You're proactive and reliable team player who contributes positively to a collaborative environment.
  • Open-minded – You're curious, adaptable and culturally aware.
  • Language lover – Fluent in German and English. Any other languages are a bonus.

About Advanzia


Advanzia Bank's mission is to make finance easier and more inclusive by offering simple, smart and user-friendly payment and credit solutions that provide financial flexibility and deliver added value for our customers. Our way of working is guided by responsible lending, open communication and teamwork in cooperation with employees, business partners and customers.


At Advanzia, we are committed to equal opportunities and embrace diversity as a driving force behind our success. We offer challenging projects in a dynamic, fast-paced environment, along with numerous opportunities for training and development. Our zero-carbon Emerald building is designed to support employee health and wellbeing with various health programmes and after-work sports & social events available to all members of #TeamAdvanzia.

Maak een vacature-alert aan voor deze zoekopdracht

Customer Service Trainee – German speaker • Virton, BE

Vergelijkbare banen

Hardware Engineer

SII Group BelgiumArlon, BE

SII Belgium is seeking a highly motivated Hardware Engineers to join our team.In this role, you will be responsible for hardware debugging, analysis, and redesign of PCB systems, mostly within the ... Laat meer zien

 • Gesponsord

Clinical Software Sales Representative – Health Information Systems

Inizio EngageArlon, wallonia, Belgium

Clinical Software Sales Representative – Health Information Systems.Belgium | Hybrid (Diegem) | Up to 60% travel.A leading international healthcare IT company is looking for a Clinical Software Sal... Laat meer zien

 • Gesponsord

Customer Service Representative (Hybrid)

Inizio EngageArlon, wallonia, Belgium

Customer Service Representative (Hybrid).We are currently looking for a Customer Service Representative to join our team in a hybrid working model.This is an urgent position for a customer-focused ... Laat meer zien

 • Gesponsord

Account Manager

Key4NovaArlon, BE

Rejoignez Hako, pionnier allemand en technologies de nettoyage et actif dans plus de 66 pays.Depuis un demi-siècle, ils fournissent des solutions de nettoyage innovantes et d'excellence, qui transf... Laat meer zien

 • Gesponsord

Technical Specialist

Educam NVArlon, BE

EDUCAM est le centre de connaissance et de formation des employeurs et des (futurs) travailleurs actifs dans le secteur automobile et les secteurs connexes.Vous êtes passionné(e) par la technique e... Laat meer zien

 • Gesponsord

English Teacher for Children (part-time)

Kids&UsArlon, Région Wallonne, Belgium

Kids&Us Language School is looking for an energetic and fun English teacher to teach preschool-aged children (1-5 years old) and primary school-aged children (6-9 years old).Our courses are extracu... Laat meer zien

Aeronautical Design Engineer

AYES - Management & Technology ConsultingArlon, BE

Aeronautical Design Engineer 🚀What is AYES? AYES Belgium is an international company specializing in engineering and technology.Our company is articulated around human values, well-being at work... Laat meer zien

 • Gesponsord

Support Client Francophone – Télétravail en Grèce, Relocalisation incluse

FH Collective AcademyArlon, Belgium
Op afstand
Quick Apply

Projet Customer Experience – Télétravail en Grèce.Nous recherchons des francophones pour rejoindre notre équipe de support client en Grèce.Ce poste offre un environnement de travail international a... Laat meer zien

SAP Senior/Lead Consultant MM

CNT Management ConsultingArlon, wallonia, Belgium

As a leading consulting company for SAP software, especially for SAP S/4HANA transformations and SAP Cloud solutions, CNT Management Consulting has been one of the top international consultancies f... Laat meer zien

 • Gesponsord

Key Account Manager

PharmanoviaArlon, BE

Key Account Manager - Wallonia (Southern Belgium) — Hybrid, Full-time Position About the Company Pharmanovia is a global speciality pharmaceutical company focused on innovative speciality medicin... Laat meer zien

 • Gesponsord

Test Engineer

SII Group BelgiumArlon, BE

We are looking for an IVVQ Engineer to lead system integration, verification, validation, and qualification activities across innovative, high-impact projects.In this role, you will oversee the ful... Laat meer zien

 • Gesponsord

Business Analyst Medior

Ingestic SRLArlon, BE

Ingestic est à la recherche de : Business Analyst Medior Tu es motivé à t'engager dans la transition énergétique par des actions concrètes au cœur des systèmes d'information des acteurs du monde de... Laat meer zien

 • Gesponsord

SAP Consultant

delaware BeLuxArlon, BE

Experienced SAP Consultant – End-to-End Transformations At delaware, SAP is not just about systems.It's about making businesses work smarter.You'll work on transformation projects where business a... Laat meer zien

 • Gesponsord

QA engineer

Vulcain Engineering Group | BelgiumArlon, BE

Vulcain Engineering Belgium is looking for a QA Engineer to join its consulting team.ABOUT THE POSITION: - Ensure all aspects of product manufacturing and/or testing are reviewed versus established... Laat meer zien

 • Gesponsord

Downstream Process Engineer

Vulcain Engineering Group | BelgiumArlon, BE

Vulcain Engineering Belgium is looking for a Downstream Process Engineer to join its consulting team.ABOUT THE POSITION: - Process Development: Customer's SPOC for the Design of the required equip... Laat meer zien

 • Gesponsord

Spontaneous Application: Consulting Engineer (m/f/x)

agap2 BelgiumArlon, BE

European engineering consultancy active across various industrial sectors such as large infrastructure works, process industries (life science, food & beverage, chemistry), energy, and transport.Pr... Laat meer zien