Systems & Integration Engineer

About Cefaly

CEFALY Technology is a Belgian medical device company and global pioneer in neurostimulation for migraine treatment. Our FDA-cleared and CE-marked devices are used by hundreds of thousands of patients across the US and Europe. With headquarters in Liège and a growing commercial presence across five channels — US Commercial, VA, EU, Clinical Trials, and White Label — we operate at the intersection of cutting-edge medical technology and world-class digital commerce.

Role Overview

We are looking for a Systems & Integrations Engineer to join our IT team in Liège. This is a hands-on, high-ownership role responsible for administering our core business platforms, maintaining our AWS cloud environment, and building and monitoring the integrations that connect them. You will be a critical enabler of CEFALY's global operations — ensuring that our systems run reliably, our data flows accurately, and our teams have the tools they need to succeed.

Key Responsibilities

Platform Administration

• Administer and maintain CEFALY's core SaaS platforms including NetSuite ERP, Shopify, WordPress, Microsoft Entra ID, and related tools
• Own vendor relationships for platform tools - coordinate renewals, escalations, and configuration changes
• Keep platforms configured to support business operations across all business channels
• Monitor platform health, availability, and performance; proactively resolve issues

Integration Management

• Implement, maintain, and monitor integrations between business systems using Celigo (iPaaS) and API-based connections
• Design and manage data flows between NetSuite, Shopify, Salesforce, third-party logistics providers, and other systems
• Build transformation logic, error handling, and alerting for integration pipelines
• Troubleshoot and resolve integration failures with urgency and rigor
• Document integration architecture, data mappings, and runbooks

AWS Cloud Management

• Manage AWS infrastructure including EC2, S3, IAM, Lambda, and related services
• Ensure appropriate security configurations, access controls, and cost monitoring are in place
• Support the deployment of new cloud-based components as the business evolves

Operations & Support

• Serve as a primary escalation point for platform and integration issues raised by internal teams
• Contribute to IT operations processes: change management, incident response, documentation, and onboarding/offboarding
• Participate in evaluating and implementing new tools as CEFALY's technology stack grows

Skills & Experience

Qualifications

• 3 or more years of experience in systems administration, integration engineering, or a closely related IT role
• Demonstrable experience managing enterprise SaaS platforms (NetSuite strongly preferred)
• Hands-on experience building or maintaining integrations using an iPaaS platform
• Comfortable working in AWS infrastructure (EC2, S3, IAM, Lambda)
• Strong analytical and troubleshooting skills; able to trace data flows and diagnose root causes
• Excellent written and verbal communication skills in English; French a strong asset
• Experience in regulated industries (medical devices, pharma, healthcare) a plus; familiarity with HIPAA compliance requirements and SOC 2 frameworks strongly preferred
• Ability to work independently and manage priorities in a fast-paced, international environment

What We Offer

• Competitive compensation commensurate with experience
• Work at a mission-driven medical device company whose products improve patients' lives every day
• Collaborative, international team with colleagues across Belgium, the US, and beyond
• Hybrid-friendly working environment based at our Liège headquarters
• Meaningful ownership of critical systems from day one
• Opportunities for growth as CEFALY's technology footprint continues to expand
• 20 days of annual leave plus 10 statutory holidays
• Meal vouchers
• Contributions to the sectoral supplementary pension and hospitalization insurance plan (DKV – covering all family members)
• One day of seniority leave for each completed five-year period of service
• 13th month salary and bonus
• Telecommunication allowance
• Remote work / office expense allowance

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