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Econocom Belgium
IT Support Engineer – 1st & 2nd LineEconocom Belgium • Linkebeek, Flemish Region, Belgium
IT Support Engineer – 1st & 2nd Line

IT Support Engineer – 1st & 2nd Line

Econocom Belgium • Linkebeek, Flemish Region, Belgium
14 dagen geleden
Functieomschrijving

For one of our major clients in Belgium, we are looking for an IT Workplace Officer to support end users and contribute to workplace IT operations across multiple sites.

In this role, you will provide first‑ and second‑line support, maintain IT equipment, and actively participate in workplace-related IT projects, with a strong on‑site presence.


Key responsibilities

IT Support

  • Provide first-line and second-line support to end users
  • Support Windows-based applications (MS Office, browsers, collaboration tools) and Android devices
  • Deliver on-site IT support to Belgian users, mainly in Flanders, and occasionally in other regions depending on language skills
  • Troubleshoot hardware and software issues on laptops, printers, and peripheral devices

Workplace Operations & Systems

  • Install and configure PCs and manage Windows systems
  • Install and maintain business applications
  • Maintain and replace IT workplace equipment
  • Ensure proper documentation and follow IT processes and standards

Project Support & Mobility

  • Support workplace IT projects such as:
  • Migrations
  • Windows upgrades
  • Deployment of new software
  • Renewal of computer equipment
  • Travel to different operational sites across Belgium as part of daily activities
  • Provide hands-on support during rollouts and on-site interventions

IT Expertise & Innovation

  • Participate in the technological follow-up for new workplace products (e.g. smartphones, tablets)
  • Provide technical expertise in workplace-related IT projects


Work model & availability

  • On-site role with frequent travel in Belgium, mainly in the Flemish region
  • Valid driver’s license is mandatory


Required profile & skills

  • Proven experience in IT support / workplace support
  • Strong interest in IT and new technologies
  • Eager to learn and develop technical skills
  • Service-oriented mindset with strong communication skills
  • Well organized, autonomous, and able to manage priorities independently
  • Team player, comfortable working in an international and virtual environment
  • Entrepreneurial mindset and ability to work autonomously


Languages

  • Dutch: C1
  • English: C1
  • French: B1


What can Econocom offer you?

  • An attractive salary complemented by hospitalization and group insurance, meal and eco vouchers and a company car.
  • Upon joining, you will be assigned an Account Manager who will introduce you to the company and guide your individual career.
  • Various blended training opportunities that will help you grow professionally.
  • Fun – through our quarterly events where you are informed about the workings of Econocom and stay in contact with colleagues.


Econocom – in brief:

  • Econocom Benelux is part of a French listed group, active in the market for over 45 years, with entrepreneurship being an important pillar of the company.
  • Econocom has a unique position in the Belgian market. Thanks to the complementarity of ICT equipment, services, and financing, Econocom can provide modular end-to-end solutions.
  • Econocom places a strong emphasis on corporate social responsibility (CSR) and makes a significant contribution to the circular economy.


If you are looking for Digital & Green and an ICT company that places customers and employees at the heart of its operations, Econocom is the place for you… We’d love to hear from you!

Econocom is committed to promoting an inclusive and respectful work environment, where every individual is valued regardless of race, gender, age, religion, sexual orientation, disability, or any other characteristic protected by law.

Any form of discrimination is strictly prohibited under our Code of Conduct.

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IT Support Engineer – 1st & 2nd Line • Linkebeek, Flemish Region, Belgium

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