IT Project Manager

MISSION

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Understand customer needs and their operational context in order to propose solutions that meet their expectations, are coherent, sustainable, and aligned with Speos' product vision.

Lead customer projects end-to-end, from scoping to go-live and the first billing run, ensuring controlled delivery, clear governance, and effective collaboration between internal teams and customers.

Support, frame, and when necessary challenge customers in a gradual transition from custom project logic to a more standardized product-driven approach.

RESPONSIBILITIES

As a IT Project Manager, your responsibilities will include:

Business & Functional Analysis

• When necessary, contribute to opportunity scoping during the pre-sales phase to ensure alignment between customer needs, product capabilities, delivery constraints, and to support a realistic and sustainable commitment framing.
• Understand, assess, and formalize customers' business needs (issues, objectives, constraints, priorities) by mapping those needs, existing systems (legacy), platform capabilities, and the product roadmap, in order to recommend solutions that ensure customer satisfaction and are consistent with Speos' vision.
• Challenge specific or unrealistic customer requests, reframe them constructively based on constraints and Speos' vision, and propose relevant alternatives to ensure solutions remain compatible with contractual commitments, product capabilities, and Speos' operational constraints.
• Translate business needs into detailed and clear functional specifications for development and implementation teams; keep project documentation up to date throughout the customer lifecycle to support operational service quality.
• Act as the voice of the customer and escalate platform evolution needs to the Product Manager to ensure product development meets customer requirements.
• Bridge Sales, IT, Customer Service, and other stakeholders to ensure shared understanding of requirements.

Project Management

• Act as the main customer contact during projects and ensure structured and transparent communication on progress, risks, impacts, and trade-offs, in coordination with other customer-facing stakeholders.
• Structure and enforce project governance (scope, roles and responsibilities, decision-making bodies, escalations, deliverables) to enable efficient teamwork.
• Manage projects end-to-end in an agile IT environment: define and maintain a realistic project plan (milestones, dependencies, risks), monitor progress, and drive the necessary decisions until delivery to ensure project success.
• Work closely with testers and contribute to functional test plan creation to ensure deliverables comply with validated specifications.
• Identify opportunities to improve project and delivery processes, propose and help implement improvements to strengthen overall delivery efficiency, effectiveness, and consistency.

Profile

As a IT Project Manager, you have:

• Proven experience (minimum 3 years) in IT project management within a B2B product company, functional analysis and/or solution architecture, in a client-facing role.
• The ability to understand complex business needs, structure them, and translate them into clear functional specifications aligned with the product vision.
• The ability to challenge and reframe customers and propose realistic alternatives, taking technical, contractual, and operational constraints into account.
• Strong end-to-end project leadership: governance, planning, risk management, trade-offs, escalations, and delivery through to go-live.
• A hands-on, solution-oriented approach: initiative, curiosity, risk anticipation, and active contribution to continuous improvement.
• Comfort working with technical teams (dev, QA, delivery) in an Agile / Scrum environment, with strong IT literacy.
• Excellent communication and strong organizational skills in a multi-client / multi-project context, with professional proficiency in French, Dutch, and English.

What We Offer

• A competitive salary package – including extra-legal benefits such as a company car, profit sharing, group and hospitalization insurance, and meal vouchers.
• A lot of autonomy and flexibility to have a direct impact on Speos' growth.
• A stimulating role in full evolution with many challenges, opportunities, and innovative projects.
• A dynamic team within a family-company culture!
• A unique atmosphere, collegiality, and friendliness.
• You will join a diverse team of highly talented colleagues, where there is room for ideas, initiative, and professional development.

Why Speos?

Speos is an innovative, leading Belgian company that develops solutions designed to equip businesses with optimized and secure administrative and financial processes. Speos manages all aspects of outbound document flows, from document generation to distribution through printed and digital channels.

Speos' ultimate goal is to ensure the success of its customers' administrative and financial processes, allowing them to focus all their efforts on their core business.

Speos' strategy and its position as a subsidiary of the bpost group since 2001 make us the #1 reference in our field of expertise in Belgium. xqknzec We owe this recognition to our ambitious management, cutting-edge technological know-how, and proven customer service.