Field Services Engineer
Growatt New Energy • Hasselt, Flemish Region, Belgium
1 dag geleden
Functieomschrijving
Key Responsibilities
- Provide technical support in Belgium
- Deliver training for distributors and installers on product usage.
- Report product faults, escalate major quality issues, and work closely with HQ to improve product quality.
- Maintain technical documentation and daily work reports, following company policy.
- Handle customer inquiries, product fault diagnosis, product replacement/maintenance, system upgrades, and routine visits.
Qualifications
- Fluency in Chinese/Dutch/French and English is required.
- Degree in Power Electronics, Electrical Engineering, Automation, or related fields preferred.
- Experience in electrical or photovoltaic (PV) industry service is a plus.
- Strong problem-solving, analytical, and self-learning skills.
- Excellent communication, customer handling, and teamwork abilities.
- Proactive, responsible, goal-oriented, and able to work under pressure.
- Proficient in MS Office and technical documentation.
If you are interested in this position, please send your CV with your expected region to the HR email: shuyu.luo@growatt.com.