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EOLIS
Customer Journey SpecialistEOLIS • Antwerp, Flemish Region, Belgium
Customer Journey Specialist

Customer Journey Specialist

EOLIS • Antwerp, Flemish Region, Belgium
12 dagen geleden
Functieomschrijving

We’re looking for a Technical Customer Journey Specialist for one of our clients’ teams.


What are your responsibilities?

  • Set up, adapt, and optimize digital customer journeys and subscription flows.
  • Configure and maintain paywall and subscription experiences across digital platforms.
  • Translate business and marketing requirements into technical configurations using JSON.
  • Support marketing campaigns from a technical implementation perspective.
  • Contribute to CRO initiatives, A/B testing, and conversion optimization efforts.
  • Collaborate closely with marketing, product, and customer experience stakeholders.
  • Identify opportunities to improve customer flows and digital user experiences.
  • Support project-based improvements and optimizations across digital platforms.
  • Work within an Acquisition & Conversion environment focused on digital growth and performance.


Who are we looking for?

  • Strong knowledge of JSON and a solid technical affinity.
  • Experience with digital customer journeys, subscription flows, or marketing automation tools.
  • Experience with A/B testing and conversion rate optimization (CRO).
  • Analytical and solution-oriented mindset.
  • Strong communication skills and ability to collaborate with multiple stakeholders.
  • Comfortable taking initiative and proactively engaging with teams.
  • Pragmatic and hands-on attitude.
  • Able to work in an analytical, data-driven environment with an informal culture.
  • Experience within digital product, marketing technology, or customer experience environments is a plus.
  • Fluent in English (spoken and written).


Who are we?

EOLIS GROUP is a Digital and Marketing In-housing Company that helps its clients grow their own in-house digital & marketing capabilities. We support organizations with digital, creative, content, marketing, and tech expertise, as well as strategic guidance on in-housing models, organization, technology, finances, and talent.

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Customer Journey Specialist • Antwerp, Flemish Region, Belgium

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