Talent.com
Mercier Consultancy
Dutch Customer Service Agent For Booking.com in Greece - Relocation packageMercier Consultancy • Lanaken, Flanders, BE
Dutch Customer Service Agent For Booking.com in Greece - Relocation package

Dutch Customer Service Agent For Booking.com in Greece - Relocation package

Mercier Consultancy • Lanaken, Flanders, BE
30+ dagen geleden
Vacaturetype
  • Op afstand
  • Quick Apply
Functieomschrijving

Mercier Consultancy Group is looking for a Dutch Speaking Reservations Agent to join their team supporting Booking.com operations in Greece. This role provides an excellent opportunity to work in the travel and hospitality industry, assisting Croatian-speaking customers with their accommodation booking needs.

Key Responsibilities

  • Assist Dutchspeaking customers with accommodation reservations via phone, email, and chat.
  • Provide accurate information about properties, pricing, and Booking.com policies.
  • Handle booking modifications, cancellations, and special requests efficiently.
  • Resolve customer queries and issues with professionalism to ensure high satisfaction levels.
  • Maintain detailed records of customer interactions and bookings using Booking.com's reservation system.
  • Work collaboratively with team members to achieve service quality and customer satisfaction goals.

Requirements

  • Fluency in Dutch (spoken and written) is essential; proficiency in English is a plus.
  • Experience in customer service or related roles is preferred.
  • Strong communication and interpersonal skills.
  • Ability to handle challenging situations calmly and effectively.
  • Willingness to relocate and adapt to life in Greece.
  • Positive attitude towards learning and professional growth in a multicultural setting.

Benefits

  1. Fully Paid Relocation Package
  2. Competitive monthly Salary
  3. Monthly Performance Bonus
  4. Fully Paid Training
  5. Health Insurance
  6. 2 Extra Salaries Per Year
  7. And Much More...
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Dutch Customer Service Agent For Booking.com in Greece - Relocation package • Lanaken, Flanders, BE

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