Talent.com
Cronos Europa
User Documentation and training Consultant (European Institutions)Cronos Europa • Brussels, Ontario, Belgium
User Documentation and training Consultant (European Institutions)

User Documentation and training Consultant (European Institutions)

Cronos Europa • Brussels, Ontario, Belgium
2 dagen geleden
Functieomschrijving

About Cronos Europa

Cronos Europa is a leading IT and digital transformation partner dedicated exclusively to European Institutions and agencies delivering missioncritical solutions that shape Europes digital future. As part of the Cronos Group one of the most innovative and fastestgrowing tech ecosystems in Europe we benefit from a vast pool of expertise and cuttingedge capabilities. With over 1000 specialists across Belgium Luxembourg and the Netherlands we combine deep institutional knowledge with strong engineering excellence to support longterm highimpact EU programmes requiring reliability scalability and innovation.

About the job

We are looking for an experienced User Documentation & Training Consultantto support the adoption and effective use of key digital solutions within the European Institutions.

In this role you will combine training delivery content creation user support and stakeholder collaboration helping end-users get the most out of business-critical applications while contributing to ongoing digital transformation initiatives.

Key Responsibilities

  • Design deliver and continuously improve instructor-led and online training sessions.
  • Develop and maintain training materials user manuals FAQs e-learning content and online help resources.
  • Provide first-level support to end-users via email phone and collaboration tools.
  • Collaborate closely with business stakeholders project managers and development teams.
  • Support application testing activities and contribute to quality assurance processes.
  • Facilitate the rollout and adoption of new digital tools and services across the organization.

Profile requirements

  • Bachelors degree with a minimum of 7 years of relevant experience or Masters degree with at least 3 years of experience.
  • Proven experience in IT training and end-user support.
  • Excellent communication presentation and interpersonal skills.
  • Strong organisational analytical and problem-solving capabilities.
  • Ability to work autonomously and efficiently in a dynamic environment.
  • Customer-oriented proactive and adaptable mindset.
  • Experience interacting with both technical and non-technical audiences.

Technical Skills

  • Excellent command of Microsoft 365 tools including Word Excel PowerPoint and Teams.
  • Experience creating training documentation user guides tutorials and knowledge base content.
  • Familiarity with tools such as Confluence Visio Captivate Camtasia GIMP HTML or ITIL is considered an asset.
  • Experience with testing activities and user acceptance support is a plus.
  • Strong written communication skills and attention to detail.

If you wish to integrate a dynamic structure on a human scale while working with the latest technologies dont wait anymore and join Cronos Europa!


Required Experience:

Contract


Employment Type : Full-Time
Experience: years
Vacancy: 1

Maak een vacature-alert aan voor deze zoekopdracht

User Documentation and training Consultant (European Institutions) • Brussels, Ontario, Belgium

Vergelijkbare banen

Join EU Public Institutions IT Professional Platform!

The White TeamBrussels, Brussels, Belgium

EU Public Institutions IT Professional Platform.EU institutions, agencies, and bodies.Stay ahead with roles that match your expertise and ambition.Take the next step: complete a brief form and uplo... Laat meer zien

Senior Enterprise Solutions Architect - Systems & Integration

Nova Hunte Ltdeigenbrakel, waals brabant, Belgium

Nova Hunte Ltd is seeking a Principal Solutions Architect for a long-term contract opportunity in Braine-l'Alleud, Belgium.This role requires 5+ years in enterprise solution architecture and proven... Laat meer zien

 • Gesponsord

Consultant

Bain & Company IncBE

To view the Consultant job description for our Montreal office, click here.Imagine a role that builds on your academic and personal capabilities, providing the most interesting business challenges ... Laat meer zien

Business Automation Analyst

Blue GooseAntwerpen, BE

Ben jij de Analist die ons team bij Blue Goose komt versterken? Wij zoeken een enthousiaste collega die zich richt op het automatiseren van bedrijfsprocessen en -regels.In deze rol ga je actief aa... Laat meer zien

 • Gesponsord

Enterprise Resilience Consultant — Digital Risk & Continuity

Ernst & Young Advisory Services Sdn Bhddiegem, vlaams brabant, Belgium

EY Consulting is seeking a Consultant within EY's Digital Risk team, specializing in Enterprise Resilience.You will work with clients across industries to strengthen resilience capabilities from bu... Laat meer zien

 • Gesponsord

Ready to Make a Difference? Join Our Digital Justice League!

Cross Border TalentsAntwerp, Belgium
Quick Apply

Sofia, Bulgaria (We help you relocate!).Ready to Be the Hero the Internet Needs? Join Bulgaria's CX Leader!.Hey future online protector! Are you passionate about making the digital world a safer, b... Laat meer zien

Payroll Project Consultant

HR-PlanetAntwerpen, BE

Ben je klaar voor een nieuwe uitdaging? De HR wereld bruist.Van HR administrators naar payroll- en recruitment specialisten, elk onderdeel van de HR schakel is van essentieel belang voor een succe... Laat meer zien

 • Gesponsord

Project Consultant M/V/X

ActirisAntwerpen 1, BE

Beschrijving van het bedrijf Unique Career is een dynamisch bedrijf dat zich richt op het ontwikkelen van pas afgestudeerden.Onze missie is om jou te helpen groeien door uitdagende projecten en pe... Laat meer zien

 • Gesponsord

Cybersecurity Consultant (Medior)

CyberwiseBelgium

Cyberwise is een onafhankelijke cybersecurity consultancy die organisaties helpt om hun cybersecurity op een pragmatische en resultaatgerichte manier te versterken.We begeleiden klanten met technis... Laat meer zien

 • Gesponsord

Data Governance Consultant

CRANIUMBrussel, VLG, BE

Are you ready to elevate your career in data management and governance? Join our team of dedicated consultants and empower clients to achieve excellence in data quality and compliance through innov... Laat meer zien

Regulatory Transformation Consultant (Insurance)

EnsurBrussels, Brussels Region, BE

About the Company Ensur is a young but rapidly growing consultancy firm that focuses exclusively on the insurance sector.Our mission is simple yet ambitious: to be the partner in the transformatio... Laat meer zien

 • Gesponsord

Senior Change Management Consultant – Brussels (Freelance)

Jobloombrussel, brussel hoofdstad, Belgium

Senior Change Manager Consultant – Brussels (Freelance).Level: Senior / Expert Consultant (5–10+ years).Aria Partner is looking for an experienced freelance Change Manager to support its clients in... Laat meer zien

 • Gesponsord

Solution Architect

Connect Consultinganderlecht, brussel hoofdstad, Belgium

Solution Architect for Physical security & Network (OT) - Job Description.Solution Architect for supporting OT and IT projects regarding Physical Security.Becoming part of a Team of 14 engineers, s... Laat meer zien

 • Gesponsord

Technology Contracts & Compliance Counsel

McKinsey & Company, brussel hoofdstad, belgium, brussel hoofdstad, Belgium

McKinsey Company in Brussels seeks a legal advisor to support their consulting and asset teams with technology-related matters.The role involves drafting contracts, advising on regulatory changes,... Laat meer zien

 • Gesponsord

Recruitment Consultant

Bonanza Group NVAntwerp, Flemish Region, BE

Over Bonanza Group Bonanza Group is een ambitieuze en snelgroeiende groep met acht gespecialiseerde bedrijven en meer dan 450 consultants.Samen ondersteunen we organisaties van innovatieve kmo's t... Laat meer zien

 • Gesponsord

Senior Consultant: Utilities Strategy & Transformation

BDO International Limited, brussel hoofdstad, belgium, brussel hoofdstad, Belgium

BDO International Limited is seeking a Senior Consultant for its Strategy Transformation Team in Belgium.You will guide transformation journeys, analyse processes, and design tailored solutions fo... Laat meer zien