IT Support & Infrastructure Officer

IT SUPPORT & INFRASTRUCTURE OFFICER

Read on to fully understand what this job requires in terms of skills and experience If you are a good match, make an application.
Wavre, Belgium (25 km south of Brussels) | Hybrid, up to 2 days home working (after onboarding period)

Yamabiko Europe, Belgian subsidiary of the Tokyo-listed Yamabiko Corporation, is the world leader in commercial-scale robotic mowers (Belrobotics and ECHO Robotics brands) and distributes ECHO and SHINDAIWA outdoor power equipment across Europe and Africa. Our IT environment is in full modernisation mode, and we are investing in additional talent to support our success.
Why this role is worth your attention
You join a hands-on IT team of three, reporting directly to the IT Manager;
You work on concrete modernisation projects: ERP migration, WMS implementation, network redesign, security roadmap (NIS2 / CyberFundamentals);
You get a competitive salary with a full package of benefits, training and certification opportunities, and up to 2 days of home working per week;
You evolve in an international, multicultural group with colleagues who value expertise and team spirit.
What you will do
Act as first point of contact for our users: level 1 and 2 support, ticketing (Freshdesk), onboarding and offboarding;
Manage the workstation lifecycle with Intune and Autopilot, plus printers and peripherals;
Administer our Microsoft 365 environment (Exchange Online, SharePoint, Teams, Entra ID) and help operate Windows servers, Hyper-V and RDS;
Contribute to network operations (firewall, switches, Wi-Fi, IPsec VPN), backups and business continuity;
Support our ERP (Silicon Master / ODOO), contribute to its migration, and help with reporting (Power BI, Crystal Reports);
Apply and strengthen our security posture: MFA, conditional access, hardening, SPF/DKIM/DMARC, user awareness;
What we are looking for
Must have:
Solid command of Microsoft 365 and Windows administration (workstations and servers);
Good networking fundamentals (TCP/IP, VLAN, VPN, firewall, Wi-Fi);
Around 3 years of relevant experience, or an equivalent combination of IT education and hands-on practice (minimum 1 year);
Proficiency in French and English;
Autonomy, rigour and a genuine service orientation.
Nice to have:
Intune, Active Directory / Entra ID, Hyper-V, RDS;
PowerShell scripting;
ERP, SQL, Crystal Reports or Power BI experience;
Exposure to NIS2 / CyberFundamentals;
Dutch.

If you do not meet every requirement but are excited about the opportunity, we would still encourage you to apply.

Our company
Yamabiko Europe (YE), a Belgian subsidiary of the globally recognized Yamabiko Corporation based in Japan, is at the forefront of delivering advanced outdoor power equipment and robotic mowing solutions.
With a significant presence in Europe, Yamabiko is expanding its influence in North America, Asia, and beyond. Listed on the Tokyo Stock Exchange, Yamabiko is a trusted name in Outdoor Power Equipment, Agricultural Machinery, and Industrial Machinery.
What are our business activities?
Robotic Mowers and Golf Ball Pickers
Belrobotics leads the global market in commercial-scale automatic lawn mowers for large areas. Our innovative designs cater to turf areas up to 75,000 m², providing efficient, reliable solutions for maintaining sports facilities, private gardens, and expansive open spaces.

As Yamabiko Europe extends, our robots are also sold under the brand ECHO Robotics on the North American and Asian market as well as some European countries.

Outdoor Power Equipment (OPE)
Our OPE department is committed to promoting both professional brands, ECHO and SHINDAIWA, across Europe and Africa. Our product range includes high-performance chainsaws for limbing, felling, and pruning trees; versatile trimmers and brush-cutters for grass cutting, mowing, and clearing; and powerful blowers for leaf and debris management.

Every day, we promote 5 values that are dear to us: integrity, excellence, team spirit, commitment and sustainability.

Join us as we continue to innovate and expand our offerings, delivering top-tier solutions to meet the diverse needs of our customers worldwide.

If you are interested in this challenging job opportunity, please send your application to Sylvie Gérard, Talent Acquisition Manager at

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Only selected candidates will be contacted. xlxgzvr Head hunters, please abstain!