Quality Manager

Our client is an international industrial group committed to driving the transition towards a more sustainable economy. Its ambition is clear: to contribute to the carbon neutrality of its industry, while continuing to develop innovative and high-performing solutions for its customers.

Authenticity, curiosity, commitment and collaboration are at the heart of the company's culture. The organisation also places strong emphasis on employee development, diversity of people and ideas, and a sustainable work-life balance.

As part of its continued development, our client is looking for a Quality Manager to strengthen its team in the Heist-op-den-Berg region.

Your role

As Quality Manager, you will be responsible for the overall quality policy within your district. You will combine strong technical expertise with genuine leadership capabilities and work closely with Production, Operations, Sales and R&D teams.

Your role will be both strategic and operational: you will be accountable for quality performance while remaining close to the sites, operations and teams.

Your main responsibilities

Quality Management

• Define, implement and continuously improve the quality management system across the district.
• Monitor internal and external audits, certifications and quality KPIs.
• Analyse quality data, identify root causes and implement improvement actions.
• Ensure compliance with regulatory requirements and quality standards.

Product Quality & Concrete Technology

• Ensure the quality and compliance of manufactured products.
• Supervise and optimise concrete mix designs, finding the best balance between performance, quality and cost.
• Monitor raw materials, test results and product performance.
• Provide technical expertise and support to production teams, sales teams and customers.
• Handle technical customer queries and potential customer complaints.

Continuous Improvement & Innovation

• Identify and lead initiatives aimed at improving processes and quality performance.
• Contribute to innovation projects and the development of new solutions.
• Support initiatives related to CO₂ reduction, circular materials and the development of more sustainable solutions.
• Promote a pragmatic approach to continuous improvement across the sites.

People Management

• Manage, coach and develop a team of 6 employees, including Quality Engineers and laboratory staff.
• Provide structure and priorities while encouraging autonomy and accountability.
• Bring together a team working across different sites and promote the sharing of best practices.
• Develop team members' skills and support their professional growth.

Quality & Safety Culture

• Act as an ambassador for the quality and safety culture across the different sites.
• Work closely with operational teams and help make quality a shared responsibility throughout the organisation.

Your profile

You are a hands-on engineer who combines technical expertise and analytical thinking with the ability to bring people together.

You have:

• A degree in Industrial or Civil Engineering, ideally in Construction, Materials or a related field.
• At least 5 years of relevant experience in quality management, concrete technology, construction or building materials.
• Experience in an industrial environment, ideally within the concrete, cement, aggregates or building materials industry.
• Solid previous experience in people management, with a coaching and development-oriented leadership approach.
• Good knowledge of quality management systems, audits, non-conformities and continuous improvement.
• A strong interest in concrete technology, innovation and process improvement.
• An analytical mindset combined with a pragmatic, solution-oriented approach.
• A strong customer focus and a good understanding of quality and cost considerations.
• Excellent communication and influencing skills.

Training in Advanced Concrete Technology is considered a strong asset.

Languages

• Dutch: excellent proficiency - essential
• French: good working knowledge
• English: basic knowledge

Why join this organisation?

You will join an international group undergoing a profound transformation of its industry and working towards carbon neutrality.

You will have the opportunity to play a concrete role in this transformation through projects related to quality, innovation, circularity and CO₂ reduction.

You will work in a position offering significant autonomy, strong visibility within the organisation and the opportunity to interact with a wide range of stakeholders, including Production, Engineering, R&D, Sales, Operations, customers and senior management.

• Travel: Regular travel across the different sites within the district
• Driving licence: Category B required

Customer Oriented, Customer complaints, Innovation, Audit, Aggregate, Civil Engineering, Building Materials, AIM, Organization Skills, Coaching, Highly responsible, Findings, Ensuring Quality, Process Development, Process Development, Policy, Design, Sales, Industrial, Leadership, R&D, Concrete technology, Operations, Product Quality, Team Development, Technical work, Building Materials, Influential Skills, People Management, Innovative projects, Overall Quality, Quality Improvement, Communication, Potential Clients, Practicality, Product Performance, Initiative taker, Career Development, Asset, Laboratory Work, Quality and Safety, Solution Oriented, Leadership, Root Causes, Raw material, Development project, Pragmatism, Quality Control, Best Practices, Production, Production Teams, Practicality, New Solutions, Accountability, Encourage, Construction, Test Results, Customer Requests