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Odity
Banking German Brand AmbassadorOdity • Brussels, Belgium
Banking German Brand Ambassador

Banking German Brand Ambassador

Odity • Brussels, Belgium
4 uur geleden
Functieomschrijving

Brand Ambassador – German



Check all associated application documentation thoroughly before clicking on the apply button at the bottom of this description.

Location: Brussels, Belgium


About Odity:

At Odity, we specialize in customer relations and help brands build and maintain strong relationships with their customers. With a multicultural team of 1,500 professionals across 10 offices worldwide—including New York, London, and Paris—we are proud to deliver outstanding customer service.


About the role:

As a Brand Ambassador within our banking division, you will be the main point of contact between our company and our German-speaking customers. Your mission will be to provide high-quality support, respond to inquiries, and ensure a smooth and positive customer experience.


Your responsibilities:

  • Act as the primary point of contact for customers regarding banking products and services (via phone, email, or chat).
  • Communicate clearly and professionally in German.
  • Assist customers with questions related to their accounts, transactions, orders, etc.
  • Stay up to date with regulations and compliance standards.
  • Build and maintain strong customer relationships by delivering high-quality service.
  • Collaborate with team members to share best practices and knowledge.



Profile required:

  • Full proficiency in German, enabling effective interaction with customers.
  • Good level of French or English to communicate internally.
  • High School Diploma.
  • Excellent communication skills and a strong customer-oriented mindset.
  • Previous experience in customer service, banking, or finance is an asset, but a proactive attitude and willingness to learn are equally important.



What we offer:

  • 6-month contract with the possibility of a permanent contract.
  • A gross monthly salary between €2,300 and €2,400, including a 13th-month salary, eco-vouchers, and public transport cost coverage.
  • Full-time position: 40 hours per week.
  • 12 additional paid vacation days (RTT).
  • Remote working
  • Fixed schedule from 9:00 a.m. to 6:00 p.m., Monday to Friday
  • Ongoing training and development opportunities.
  • A dynamic and inclusive work environment in the heart of Brussels.
  • FSMA certification fully covered by the company, allowing you to meet regulatory requirements in the banking sector.



How to apply:

Ready to start your career in customer service? Send us your CV along with a cover letter highlighting your language skills and experience. xlxgzvr Join Odity and become part of a team committed to excellence in customer relations!

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Banking German Brand Ambassador • Brussels, Belgium

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