About amfori
amfori advocates for a world in which trade serves a purpose: delivering social, environmental and economic benefits for everyone.
As a global business association, amfori supports its members at every step of their due diligence journey, offering a comprehensive range of ESG products and services.
Founded in 1977, and recognised for its flagship product amfori BSCI, amfori leverages decades of expertise and close collaboration with more than 2400 member companies as well as auditing companies, producers, factories, and other stakeholders such as policymakers. Representing a diverse array of industries in over 50 countries, that cover trade streams in over 100 countries, amfori continues to have a positive impact on fostering sustainable trade.
About the Role
We are looking for an experienced and customer-centric Customer Service Support Manager to lead our global membership support function. In this role, you will drive service excellence, manage support operations, lead a dedicated team, and continuously improve the processes and tools that help our members succeed.
As Customer Service Support Manager you will ensure that amfori members receive professional, efficient, and consistent support across all touchpoints. You will oversee support operations, optimize service delivery, leverage technology and automation, and transform member insights into actionable improvements across the organization.
Your Responsibilities will include:
Lead Membership Support Operations
Drive Continuous Improvement
Manage Member Lifecycle Support
Collaborate Across the Organization
Lead and Develop a Global Team
Your profile
Why to join amfori?
At amfori, you will join a diverse, international environment all united by a common goal: to drive positive change toward a sustainable world in which trade serves a purpose.
Benefits
Customer Service Support Manager • Brussels, Brussels Region, BE
Service Delivery Manager /h3 pAs a Service Delivery Manager you are the link between Belnet and its “High Profile” customers, i.You are responsible for the operational quality, continuity and custo... Laat meer zien
Heb jij een passie voor auto's en geniet je van klantencontact? Vind je het leuk om auto's te configureren en bestuurders te ondersteunen na de verkoop? Dan is deze functie als.Read on to find out ... Laat meer zien
Word jij onze nieuwe Customer Service Medewerker?.Please make an application promptly if you are a good match for this role due to high levels of interest.Ben jij een administratieve duizendpoot me... Laat meer zien
Searching for a challenging and rewarding role that combines supply chain with customer relations within a global company that invests in your growth and career development? Your ideal opportunity ... Laat meer zien
Position Job Title: Customer Service Representative (CSR).BG and BU: Amcor Flexibles Europe, Middle East & Africa (AFEMEA).Function: Operations - Customer Service.Line Manager’s Job Title: Customer... Laat meer zien
Multilingual Jobs in Lisbon | Customer Support & Content Moderation.Our international clients in Lisbon are looking for multilingual candidates to join their customer service and content modera... Laat meer zien
All candidates should make sure to read the following job description and information carefully before applying.Met meer dan 1300 medewerkers binnen onze Stafdienst ICT spelen wij een cruciale rol ... Laat meer zien
The assignment is open for Dutch speaking consultants.French and English language and communication skills are a plus.Candidates without EU work permit are invited to apply, and we would be able to... Laat meer zien
Functie Als Service Coördinator ben je de schakel tussen klanten, technici en de interne organisatie.All the relevant skills, qualifications and experience that a successful applicant will need are... Laat meer zien
NMBS Technics speelt een sleutelrol in het onderhoud en de modernisering van het Belgische spoorwegmaterieel.Check you match the skill requirements for this role, as well as associated experience, ... Laat meer zien
The Fulfillment Coordinator is end - to -end responsible for the delivery of client Business products and services and provides, among other things, the necessary support, management, advice and ac... Laat meer zien
Wil jij werken bij een snelgroeiend internationaal techbedrijf waar jouw technische kennis écht het verschil maakt? Dan is dit jouw kans om deel uit te maken van Steelwrist B.Bij Steelwrist zoeken ... Laat meer zien
D’Ieteren Mobility Company is een toonaangevende mobiliteitsspeler op de as Antwerpen-Mechelen-Brussel, en een dochteronderneming van D’Ieteren Automotive.Onze onderneming vertegenwoordigt 25 conce... Laat meer zien
About the job Ben jij op zoek naar een uitdagende rol in een dynamische omgeving? Bij Konvert zijn we op zoek naar een Customer Service Officer! Ben jij communicatief sterk, oplossingsgericht en we... Laat meer zien
Heb jij een passie voor techniek én haal je energie uit het helpen van klanten?.Are you the right candidate for this opportunity Make sure to read the full description below.Als Service Coördinator... Laat meer zien
Bingoal is een Belgisch bedrijf met meer dan 30 jaar ervaring in het aanbieden van online en offline sportweddenschappen, paardenrennen en casinospelen.Vandaag is Bingoal een dynamisch en ambitieuz... Laat meer zien
Do you love building relationships and helping clients achieve measurable results?.Are you motivated by seeing your work directly impact customer success and long-term partnerships? Do you thrive i... Laat meer zien
Customer Service Representative (Hybrid).We are currently looking for a Customer Service Representative to join our team in a hybrid working model.This is an urgent position for a customer-focused ... Laat meer zien
Customer Support Representative.We are seeking a Customer Support Representative for our client's project in Lisbon, Portugal.In this role, you will provide empathetic and accurate customer support... Laat meer zien
Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices.With integrated solutions across four key domains – telecom networks, IT, sma... Laat meer zien
